Send order updates, payment reminders, OTPs & notifications
WhatsApp Business solutions Provider in India for Smart & Automated Messaging
Connect, engage, and support your customers on WhatsApp with automated chatflows, instant notifications, and AI-driven conversations — all from a single dashboard.
Fast Delivery | Verified Green Tick Support | 24/7 Assistance | Secure & Scalable API
Instant WhatsApp Alerts
One-Click Campaigns
Run targeted broadcast campaigns with templates & scheduling
Chatbot & Human Handover
24/7 smart support with seamless agent transfer
What is WhatsApp Business API & Why It Matters
WhatsApp Business API helps businesses automate customer communication, improve engagement, and build meaningful conversations at scale. With a 98% message open rate, WhatsApp is the fastest channel to connect with your customers for support, alerts, and marketing promotions.
98%
Open Rate
70%
higher engagement vs Email & SMS
3x
Faster Response Time
40%
Increase in Conversions
WhatsApp Business Features
WhatsApp Business Platform
A reliable platform to connect, engage, and grow your business effortlessly. Manage all conversations in one place with real-time notifications, instant delivery, and verified sender identity.
WhatsApp API Integration
Seamlessly integrate WhatsApp with your CRM, website, or apps to automate communication. Send alerts, reminders, OTPs, and build complete end-to-end customer journeys.
WhatsApp Business Solution
Enhance customer engagement with AI chatbots, live agent handover, and automated workflows. Run broadcast campaigns with templates, scheduling, and personalized messaging.
Use Cases of ST ITVerse WhatsApp Business API
24/7 AI Chat Support
Turn WhatsApp into a powerful, always-available support channel.- Instantly resolve customer queries with AI-powered chatbots
- Reduce wait times with automated responses & guided flows
- Smooth bot-to-agent handover for complex questions
- Deliver faster, more efficient customer experiences
Instant Alerts & Real-Time Notifications
- Deliver important updates directly to your customers—instantly.
- Send order confirmations, shipping updates & payment reminders
- Automate OTPs, service alerts, policy updates & account messages
- Enable quick actions inside the chat (tracking, payments, PDF access)
- Manage all alerts from a single, easy-to-use dashboard
Lead Capture & Sales Automation
- Convert more leads with automated WhatsApp workflows.
- Capture leads from website, ads, social media or QR codes
- Pre-qualify prospects with chatbot questions & scoring
- Share catalogs, offers & product details instantly
- Boost conversions with personalised follow-up journeys
Promotional WhatsApp Broadcasts
- Reach your audience directly on the most engaging channel.
- Send promotional broadcasts with approved WhatsApp templates
- Share discounts, product updates, festive offers & announcements
- Segment customers for targeted messaging
- Track campaign performance with actionable analytics
Appointment & Service Automation
- Automate repetitive tasks and reduce operational workload.
- Appointment confirmations & reminders
- Automated follow-ups & service notifications
- Renewal alerts & subscription reminders
- Smooth end-to-end workflow automation
Scale Every WhatsApp Conversation with ST IT Verse
Whether you're running high-volume campaigns, automating customer journeys, or sending secure transactional messages — ST IT Verse delivers the reliability, speed, and compliance your business demands.
- Enterprise-Grade Infrastructure
- Official Meta Business Partner Support
- Expertise Across Multiple Industries
When It Comes to WhatsApp, Here’s What Truly Sets Us Apart
Automated WhatsApp Flows
Create intelligent drip sequences and customer journeys for onboarding, reminders, updates, renewals, and engagement — all on autopilot.
1
AI-Powered WhatsApp Chatbots
Resolve queries instantly with smart AI chatbots that understand intent, collect details, and seamlessly hand over conversations to human agents when required.
2
WhatsApp Broadcast Campaigns
Run targeted promotional campaigns using pre-approved templates, segmentation, and scheduling to maximise engagement and conversions.
3
Verified WhatsApp Business (Green Tick)
Boost brand credibility and trust with verified sender identity. Get priority delivery and higher engagement across all customer communications.
4
Multi-Agent Team Inbox
Empower your support and sales teams with a unified WhatsApp inbox. Assign chats, monitor performance, and manage conversations at scale with ease.
5
6
WhatsApp Payments & Commerce
Enable UPI and pay-link transactions directly inside WhatsApp. Share product catalogs, handle orders, and power a complete commerce journey within the chat.
7
Rich Media Support
Send images, PDFs, videos, catalogs, buttons, forms, and interactive content to deliver a dynamic, engaging customer experience.
8
Advanced Analytics & Insights
Monitor delivery rates, read rates, bot performance, campaign ROI, agent productivity, and customer journey metrics — all in real-time.
9
Enterprise-Grade Security & Compliance
Ensure secure, compliant, and scalable messaging backed by industry-standard encryption, verified templates, and reliable infrastructure.
10
Omnichannel Integration Ready
Connect WhatsApp with SMS, RCS, voice, email, CRM systems, websites, apps, and marketing automation tools for seamless communication across platforms.
What Our Clients Say About Us
“ST ITverse transformed the way we communicate with our customers. Fast delivery and reliable support make a huge difference for our operations.”
Rahul Mehta
Operations Head
“We switched to ST ITverse due to frequent delivery failures with our previous provider. The performance has been outstanding with zero downtime.”
Sneha Kapoor
Marketing Manager
“Integration was smooth and the support team guided us throughout. Our automated messaging campaigns via WhatsApp and SMS work flawlessly now.”
Vikas Sharma
Product Manager
“Secure, scalable, and efficient platform. ST ITverse helped us increase engagement and improve customer experience drastically.”
Aarti Desai
CRM Lead
“Great service, transparent pricing, and fast response time. ST ITverse is definitely the partner we trust for enterprise messaging.”
Pranav Joshi
Director